货代送货亚马逊后提供POD证明,货物迟迟没有接收如何催上架?
在论坛看到一个9月12日的帖子,发帖人说他的货已经送到亚马逊仓,货代也提供了POD证明,也专门请教别人,核对的结果都是确认已经送仓。
但是亚马逊后台连登记信息都没有,更别提接收上架了,他请教网友有什么有效的方法可以催促亚马逊安排上架?
底下很快有网友评论说:
“如果是已经入库了,产品预留状态是可以通过后台开case去催上架,,模版可以说是产品是带季节性产品,正是销售旺季,对你们影响很大,同时不上架会影响买家的购物体验等等”
以下英文模板可以参考:
Hello there!
My shipment code is FBA***,
UPS logistics order number: 1123***,
It has been successfully delivered to the Amazon warehouse a few days ago, but until now there has been no information on the shelves.
We are a seasonal product, and it is completely out of stock now. If it cannot be put on the shelves as soon as possible, it will greatly affect our sales and easily cause a product backlog. Please help us to confirm the current status of the goods, whether there are any missing goods or other problems.
网友重点表示,一定要选择在晚上时间,联系英文CASE,这样的效果比联系中文客服要好。